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Product Changes - Returns
Defective Products

The return is accepted within 14 days if it is found that the product is defective (Constructional) we offer you:
  1. Replacement with the same product.
  2. Purchase of products of equal value.
  3. Refund.
SHIPPING AND RETURN COSTS ARE BORNE BY OUR BUSINESS.

Non-defective products
Return is accepted within 14 days In any case, the products must be returned perfectly and their packaging must be perfect. If the returned products do not meet the above conditions, they will be returned at the recipient's expense.
  
SHIPPING AND RETURN COSTS ARE BORNE BY THE CONSUMER

Product return policy

Right of Withdrawal:
 
The user/consumer has the right to withdraw from the contract within 14 days from the date of receipt of our products, according to the courier company's acknowledgement of receipt. For the return procedure the above apply.
 
In case of withdrawal, the product should not have been used. For defective products the following applies.

Defective products:

All products displayed by our Company through its website are of excellent quality and appropriate care is taken so that during packaging and transport they reach the user / consumer without damage or defects. 

However, in the rare case that the user / consumer finds after receiving our products that they have suffered some damage or have a defect, then the user / consumer has the right to request the replacement of the product while retaining the right of withdrawal. 

If the product is damaged or defective and the user / consumer wishes to replace it, he can inform our Company in order to proceed with the replacement process within 14 days of receipt. In this case, the product is sent to our Company at our expense and replaced with another product.alternatively, the user/consumer may exercise the right of withdrawal as above. The above applies to the return procedure.

If the user / consumer receives the product and does not express further reservations, then it is considered that he has received the product unconditionally. 

 


 

 


 
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